Privacy Policy

Little Letter Privacy Policy

Little Letter is a trading name of Little Letter Gifts Limited, a company registered in England under Company Number 09515158. Our registered office is at 27 Knowsley Road, Ormskirk, L39 4RB.

Your Privacy

At Little Letter we are committed to ensuring that the trust you put in us by using our website is respected. We want you to feel confident that the information you share with us is being looked after and reassure you that we will never give your details to third parties. We know how important it is to get this bit right, so read our full privacy policy below.

The Type of Data We Collect

Your order Details

When you buy a product on our website in order to process your order we do need to collect some of your details. We need your name and address in which to send the order. We also need a contact email address to send you an order confirmation and to alert you when the item has been dispatched. We also like to take a contact number so we can update you with tracking information or get in touch if there is an issue with your order.

We hold your information to ensure that if you reorder we have your details to hand. You can be assured that we hold this information securely and will never allow third parties access to your details.

Mailing Lists

At checkout we give you the option to sign up to our mailing list. The purpose of any correspondence will be to let you know about new products that we think you might like to see. The other reason will be to give you a special deal as one of our loyal customers. If there comes a point where we no longer make you smile we won’t make it any more awkward for you to break up with us. On any email we send, you will be able to unsubscribe at any time. We use a third party provider, MailChimp to deliver these emails. For more information, please see MailChimp’s privacy notice.

Cookies

Our website uses cookies. Cookies are small text files that are placed on your computer to help the site provide a better user experience. Mainly they are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. In general, cookies will make your browsing experience better. However, if you would prefer to disable cookies on this site the easiest way to do this it to disable cookies in your browser. We suggest consulting the Help section of your browser.

Google Analytics

When someone visits www.littleletter.co.uk we use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 Accessing you Personal Data

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer hello@littleletter.co.uk

Website Security

Little Letter takes online security very seriously. All reasonable endeavours have been made to ensure that your information is securely stored and that all transaction information is encrypted. We recommend that you check for a closed padlock when entering your credit card details, highlighting that encryption is active and your information is secure.

And Finally

If you have any comments or queries in connection with our Privacy Policy, please let us know and we will try and resolve the issue for you.